Shipping policy

Shipping Policy

We strive to ensure that your order is processed and shipped as quickly as possible. Please review the following details about our shipping practices:

Shipping Schedule

  • Orders are typically shipped on Monday, Wednesday, and Friday, excluding holidays.

  • If you place an order outside of these days, it will ship on the next available shipping day.

  • Variations in shipment days may occasionally occur. Fulfillment may take up to 3-5 days, depending on order volume and other intervening factors such as holiday weekends. We make every effort to ship your order by the next closest scheduled day after it is placed.

Shipping Speeds & Options

  • Available shipping speeds and carriers depend on your location.

  • Exact shipping options and costs will be displayed at checkout.

  • Once your order has shipped, you’ll receive a tracking number via email so you can follow its progress.

Incorrect Addresses & Lost Packages

  • Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • Once a package leaves our facility, it is in the care of the carrier. If your package is delayed, lost, or marked as delivered but not received, please contact your local post office or mail carrier directly with your tracking number first. If further assistance is needed after doing so, you may then reach out to us.

Additional Notes

  • We are not responsible for delays caused by carriers, weather, or other circumstances outside our control.

  • If your order arrives damaged, please contact us within 7 days of delivery with photos so we can assist you.

  • International customers are responsible for any duties, taxes, or customs fees required by their country.